1Flow
1Flow is an in-app survey tool for mobile apps and websites focusing on user insights to enhance user experience and retention. It features AI-driven and customizable surveys, data integration, and personalized user experiences.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
2- Cloud-based tool with potential data sharing.
- User insights may be aggregated for analytics.
Recommendations
4- Obtain DPA before collecting EU user survey data
- Review data integration partners and sub-processors
- Anonymize survey responses where possible
- Request SOC 2 report from vendor
Data handling
- Storage
- Cloud SaaS; survey data stored on vendor servers
- Retention
- Unknown
- Training on inputs
- Unknown; AI-driven features may use survey data
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