Acallrecorder
Acallrecorder is an app for recording and transcribing phone calls on iOS and Android, ideal for customer support and business calls.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Records and transcribes sensitive phone calls
- Data may be stored on third-party servers
- Lack of strong encryption for stored recordings
Recommendations
4- Block on corporate devices due to wiretapping/consent law exposure
- Legal review required before any enterprise use
- Never use for calls involving privileged or regulated information
- Classify as high-risk; recommend approved enterprise call recording solutions instead
Data handling
- Storage
- Cloud storage of audio recordings and transcripts
- Retention
- Not clearly documented
- Training on inputs
- Not disclosed; audio transcripts may be used for training
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