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Conversational Commerce·Enterprise pricing; contact sales·www.deepbrain.io

AiHuman

AiHuman is an AI tool for creating realistic conversational avatars for enhanced customer engagement, offering video generative features and support for over 80 languages.

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Risk Score
High
6/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Creates realistic avatars based on user data
  • Potential for data retention and training on user submissions
  • No clear opt-out for data usage in training

Recommendations

4
  • Request SOC 2 and GDPR compliance documentation
  • Review data residency options for customer conversation data
  • Implement DPA before deploying customer-facing avatars
  • Audit data flows for PII captured during avatar interactions

Data handling

Storage
Cloud-based; conversation and video data stored by DeepBrain AI
Retention
Not publicly documented
Training on inputs
Unclear; interaction data may be used for model improvement