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Customer Support·boost.ai

Boost.ai

AI-powered virtual agent platform for enterprise customer service

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Risk Score
Medium
5/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • User interaction data may be stored
  • Cloud-based service with potential data sharing
  • No explicit opt-out for data training

Recommendations

3
  • Enable encryption for sensitive content
  • Use SSO and MFA for account security
  • Review and configure data retention settings

Data handling

Storage
EU cloud servers
Retention
Per contract terms
Training on inputs
Not used for training

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