Botsheets
Botsheets automates lead generation and customer interaction via AI chatbots integrated with Google Sheets, offering multilingual support and seamless platform integration.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Integrates with Google Sheets, potentially exposing sensitive data.
- User data may be used for training without clear opt-out.
- Cloud-based with third-party data handling.
Recommendations
4- Review Google Sheets OAuth scopes granted to Botsheets
- Do not store regulated PII in connected spreadsheets without DPA
- Assess GDPR compliance for EU customer data collection
- Request data processing agreement before deployment
Data handling
- Storage
- Cloud; Google Sheets integration; chat data stored
- Retention
- Not documented
- Training on inputs
- Likely
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