Box AI
Box AI is a cloud-based AI tool that analyzes enterprise content to provide insights for decision-making, with features for content creation and secure access control.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based with third-party data handling.
- User data may be used for training without explicit consent.
- Requires secure access controls to protect sensitive data.
Recommendations
4- Verify AI partner data handling terms (Box uses multiple AI providers)
- Configure content classification and access controls before enabling AI features
- Review Box Shield policies to restrict AI access to sensitive content categories
- Suitable for enterprises already using Box with appropriate DLP controls
Data handling
- Storage
- Box cloud infrastructure; data stays within customer's Box environment
- Retention
- Follows customer-configured Box retention policies
- Training on inputs
- Box states customer data not used to train AI models
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