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Data Management·www.chatkpi.co

ChatKPI

ChatKPI is a virtual AI analyst for Shopify, offering real-time insights and conversational analytics for data-driven decision making.

Risk Score
Medium
4/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Cloud-based service with third-party data handling
  • User data may be used for training
  • Limited enterprise controls

Recommendations

4
  • Verify OAuth scopes and minimize data access
  • Request SOC 2 and DPA
  • Redact customer PII from queries where possible
  • Review retention of conversational logs

Data handling

Storage
Not publicly documented
Retention
Not publicly documented
Training on inputs
Not publicly documented