ChatRealtor
ChatRealtor is an AI chatbot builder tailored for Real Estate Agents, automating customer inquiries and integrating data from property sites to streamline communication and task management.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based service with data retention policies
- User interactions may be logged for training
- No enterprise-level data protection guarantees
Recommendations
4- Review what customer data is sent to OpenAI via the ChatGPT integration
- Ensure clients are notified their inquiries are AI-processed
- Do not input PII of clients without explicit consent
- Assess real estate regulatory compliance for AI-generated advice
Data handling
- Storage
- Cloud-based; OpenAI backend
- Retention
- Not publicly documented
- Training on inputs
- Customer queries sent to ChatGPT/OpenAI
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