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Customer Support·www.cognigy.com

Cognigy

AI-powered conversational AI platform for enterprise automation

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Risk Score
Medium
4/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Cloud-based platform with third-party data storage.
  • User interactions may be used for training without clear opt-out.
  • Requires user data for conversational AI functionality.

Recommendations

3
  • Review data processing agreements before use
  • Regularly audit connected integrations
  • Limit sharing of confidential information

Data handling

Storage
EU cloud servers
Retention
Per contract terms
Training on inputs
Not used for training

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