Collectivei
Collective[i] is an AI tool for B2B commerce, optimizing sales and revenue growth with features like Intelligent WriteBack™ and C[i]™ for Sales, ensuring data security and responsible AI practices.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Optimizes sales data, potentially exposing sensitive information.
- Requires integration with existing systems.
- No clear opt-out for training on user data.
Recommendations
4- Request SOC 2 Type II and data sharing policy documentation
- Clarify how deal data is used within the Collective[i] network
- Audit email and calendar integration scopes
- Review DPA for GDPR compliance on EU employee data
Data handling
- Storage
- Cloud (AWS); enterprise data isolated per vendor claims
- Retention
- Contractually defined
- Training on inputs
- Aggregated network data used to improve AI models; individual data protected per contract
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