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Email·customer.io

Customer.io Parcel

AI-powered email code editor and messaging platform for building data-driven automated email campaigns.

Risk Score
Medium
5/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Cloud-based tool with third-party data access.
  • User data required for building automated campaigns.
  • Opt-out options for training may not be clear.

Recommendations

3
  • Audit event data collection scope
  • Review behavioral trigger configurations
  • Limit product data integration

Data handling

Storage
US and EU servers
Retention
Account lifetime
Training on inputs
No