Definite
Definite is a comprehensive data analytics and business intelligence tool, simplifying data extraction, warehousing, cleaning, and visualization for businesses.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud SaaS with data sent to third parties.
- Mature enterprise offering with SOC 2 compliance.
- Data handling practices may not be fully transparent.
Recommendations
4- Request SOC 2 report and data processing agreement before connecting production databases
- Implement read-only database credentials for the integration
- Review data encryption in transit and at rest
- Assess GDPR compliance if EU customer data is included
Data handling
- Storage
- Cloud-based; business data extracted and stored for analytics
- Retention
- Unknown; likely configurable
- Training on inputs
- Unknown
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