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Customer Support·desku.io

Desku AI

AI-powered customer support platform with unified inbox

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Risk Score
High
6/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Handles user support data through a unified inbox
  • Cloud-based service with potential data exposure
  • Limited options for data privacy and security

Recommendations

3
  • Review and configure data retention settings
  • Train staff on data handling policies
  • Enable encryption for sensitive content

Data handling

Storage
US cloud servers
Retention
Until account deletion
Training on inputs
Not used for training

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