DialMe
DialMe is an AI-powered tool for automating and conducting user interviews, offering templates and insights to streamline the process for HR, product management, and research teams.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Automates user interviews using AI.
- User data may be stored and analyzed.
- No strong enterprise controls or SSO.
Recommendations
4- Obtain informed consent from interview participants before recording
- Sign DPA for EU-based interview subjects
- Review voice data retention and deletion policies
- Validate data isolation between different organization accounts
Data handling
- Storage
- Cloud-based interview recordings
- Retention
- Not documented
- Training on inputs
- May use interview data to improve AI models
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