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Knowledge Management·Included with Dropbox Business plans; standalone pricing also available·www.dropbox.com

Dropbox Dash

Dropbox Dash is an AI-powered universal search tool for workflow management, integrating with various platforms like Google Workspace and Microsoft Outlook.

Risk Score
Medium
5/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Cloud-based service with third-party data handling
  • User data may be used for training models
  • No clear opt-out for data usage in training

Recommendations

4
  • Verify Dropbox Dash respects existing document-level access controls
  • Audit which integrations are enabled and review OAuth scopes
  • Review Dropbox AI data processing terms for enterprise accounts
  • Ensure only authorized users have access to Dash and monitor for anomalous searches

Data handling

Storage
Dropbox cloud infrastructure; indexes connected app data
Retention
Subject to Dropbox enterprise data retention policies
Training on inputs
Dropbox states Dash does not train on business content