EcoReturns
EcoReturns is an AI-powered Shopify Returns App to automate the returns process, reduce costs, and prevent fraud for online stores on Shopify and Woocommerce platforms.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- User data related to returns may contain sensitive information
- Cloud-based service with third-party data handling
- Data retention policies not clearly defined
Recommendations
4- Request DPA before deploying for EU customers
- Review how customer PII and transaction data is stored and retained
- Verify fraud detection data handling compliance
- Confirm data encryption and access controls for payment-adjacent data
Data handling
- Storage
- Cloud SaaS integrated with Shopify/WooCommerce
- Retention
- Not documented
- Training on inputs
- Unknown
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