Edward
Edward is an enterprise-focused AI tool leveraging ChatGPT for efficient customer and internal interactions, reducing the need for human supervision.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based tool with potential data sharing.
- User interactions may be used for training.
- No clear opt-out for training on user-generated content.
Recommendations
2- Review data privacy policies.
- Implement strong access controls.
Data handling
- Storage
- Cloud; data processed via ChatGPT/OpenAI infrastructure
- Retention
- Subject to OpenAI enterprise data retention policies
- Training on inputs
- Depends on OpenAI enterprise agreement; may be opted out
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