Empy
Empy is an AI tool integrated with Slack to promote empathetic communication by providing real-time feedback and suggestions for more compassionate interactions.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Consumer-focused tool with no enterprise plan
- Default training on user-generated content
- Limited privacy policy details
Recommendations
4- Consult legal and HR before deployment due to employee monitoring concerns
- Audit all Slack OAuth scopes — message-reading permissions are high risk
- Ensure employees are informed and consent obtained per local labor laws
- Request SOC 2 report and DPA; require data deletion guarantees
Data handling
- Storage
- Employee Slack messages processed and stored in Empy cloud
- Retention
- Unknown; real-time analysis may involve persistent storage
- Training on inputs
- Employee communications may be used to train empathy models
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