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Customer Support·front.com

Front AI

AI-powered shared inbox and customer communication hub

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Risk Score
Medium
4/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Cloud SaaS with third-party data handling.
  • Requires user data for AI training.
  • No clear opt-out for data usage.

Recommendations

3
  • Monitor API access and usage logs
  • Evaluate compliance requirements for your region
  • Regularly audit connected integrations

Data handling

Storage
US cloud servers
Retention
Per contract terms
Training on inputs
Not used for training

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