Gong
AI revenue intelligence platform analyzing customer interactions
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Processes sensitive customer interaction data.
- Data may be used for improving AI models.
- Lacks strong enterprise controls.
Recommendations
3- Limit sharing of confidential information
- Monitor API access and usage logs
- Review data processing agreements before use
Data handling
- Storage
- US cloud servers
- Retention
- Per contract terms
- Training on inputs
- Used to improve models
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