GPTBricks
GPTBricks is a no-code/low-code platform to create and customize AI chatbots using GPT-4 technology, allowing personalized interaction and integration with various APIs for automated customer service.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Requires access to user data for chatbot customization
- Cloud-based with potential data exposure
- No clear opt-out for training on user-generated content
Recommendations
4- Require DPA and data processing terms before customer-facing deployment
- Assess what customer data is retained and for how long
- Review all API integrations for security before connecting internal systems
- Verify OpenAI enterprise API terms apply to data sent through platform
Data handling
- Storage
- Cloud-based; chat data stored on GPTBricks and passed to OpenAI
- Retention
- Not clearly documented
- Training on inputs
- OpenAI API: not used for training by default
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