HeyBot
HeyBot is a platform for creating customizable AI chatbots using ChatGPT models, capable of managing information, providing automated responses, and supporting multilingual queries. The tool can integrate with various platforms for flexible usage.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Uses ChatGPT models which may train on user data
- No SSO or enterprise controls available
- Potential for data retention without user consent
Recommendations
4- Review ChatGPT data handling policies as underlying provider
- Do not deploy for conversations involving PII without DPA
- Assess GDPR compliance before EU customer deployment
- Require audit logs for chatbot interactions in regulated contexts
Data handling
- Storage
- Cloud; conversations processed via ChatGPT API
- Retention
- Not documented by platform
- Training on inputs
- Subject to ChatGPT/OpenAI API policies
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