HeyMarvin
HeyMarvin is an AI research tool that organizes and analyzes qualitative data, streamlining user research with automated transcription and data management.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based with third-party data handling
- Data retention policies not clearly defined
- Limited enterprise controls for data access
Recommendations
4- Obtain participant consent explicitly
- Redact PII before upload where possible
- Review DPA and sub-processor list
- Verify GDPR compliance if EU subjects
Data handling
- Storage
- Cloud storage with encryption at rest
- Retention
- Customer-controlled retention
- Training on inputs
- Does not train on customer data per enterprise docs
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