Ivy.ai
AI chatbot platform designed for higher education that answers student questions about admissions and enrollment.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud SaaS with potential data sharing with third parties
- User data may be used for model training without explicit consent
- Limited enterprise controls for data access
Recommendations
3- Implement data classification for chat inputs
- Audit SIS integration data flows
- Train staff on PII handling in chatbots
Data handling
- Storage
- US servers
- Retention
- Contract duration
- Training on inputs
- Yes, conversation data
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