Juphy
Juphy is an AI sales assistant for Shopify, enhancing e-commerce operations with product recommendations, customer query handling, and integration with Instagram DMs for improved customer support and engagement.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based tool with potential data exposure
- User-generated content may be used for training
- Integration with third-party platforms increases risk
Recommendations
4- Scope OAuth permissions minimally
- Request DPA and Shopify partner compliance evidence
- Monitor automated replies for accuracy
- Confirm no training on customer conversations
Data handling
- Storage
- Not publicly documented
- Retention
- Not publicly documented
- Training on inputs
- Not publicly documented
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