Line 21
Line 21 is an AI-supported tool for creating, enhancing, translating, and delivering live captions, integrating human and AI capabilities for high-quality, inclusive content across diverse platforms.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Processes user-generated content for captions
- Cloud-based with potential third-party access
- Data may be used for model improvement
Recommendations
3- Restrict to public-facing or pre-approved internal events
- Review data retention for audio streams
- Confirm GDPR compliance and data processing agreements
Data handling
- Storage
- Cloud; live audio streamed for transcription
- Retention
- Unknown
- Training on inputs
- Unknown
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