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Customer Support·mobilemonkey.com

MobileMonkey

AI-powered multi-channel chatbot and marketing automation

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Risk Score
High
6/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Consumer-first tool with potential data training on user interactions
  • No SSO or enterprise-level security features
  • User data may be used for improving chatbot responses

Recommendations

3
  • Limit sharing of confidential information
  • Monitor API access and usage logs
  • Review data processing agreements before use

Data handling

Storage
US cloud servers
Retention
Until account deletion
Training on inputs
May use aggregated data

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