Moveo AI
Enterprise conversational AI platform that deploys virtual agents for customer service in multiple languages.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Enterprise platform with strong controls but still cloud-based.
- User data may be used for training virtual agents.
- Requires user data for effective customer service.
Recommendations
3- Review language-specific data handling
- Limit backend system access
- Implement conversation log encryption
Data handling
- Storage
- EU servers
- Retention
- 12 months
- Training on inputs
- No
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