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Customer Support·moveworks.com

Moveworks

AI-powered employee service platform automating IT and HR support

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Risk Score
Medium
5/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Cloud-based tool with potential data sharing with third parties.
  • User data may be used for automating IT and HR support.
  • No clear opt-out for training on user data.

Recommendations

3
  • Evaluate compliance requirements for your region
  • Enable encryption for sensitive content
  • Opt out of AI training where available

Data handling

Storage
US cloud servers
Retention
Per contract terms
Training on inputs
Used to improve models

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