mple
mple is an AI-driven platform enhancing sales training by automating onboarding, simulating sales scenarios, and providing personalized coaching.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based with third-party data handling
- User data may be used for training models
- Requires user input for personalized coaching
Recommendations
4- Avoid uploading confidential playbooks
- Require SOC 2 and DPA before team rollout
- Confirm training opt-out
- Mask customer names in scenarios
Data handling
- Storage
- Not publicly documented
- Retention
- Not publicly documented
- Training on inputs
- Not publicly documented
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