Octolane AI
Octolane AI is an AI-powered CRM tool enhancing sales processes with AI automation, guiding customer engagement and optimizing sales activities for data-driven decision-making.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- User data processed for CRM automation.
- Data may be stored on third-party servers.
- No clear opt-out for data used in training.
Recommendations
5- Require SOC 2 before production use
- Sign DPA with GDPR clauses
- Limit PII fields synced
- Audit API integrations
- Verify training opt-out
Data handling
- Storage
- Not publicly documented
- Retention
- Not publicly documented
- Training on inputs
- Not publicly documented
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