oliv.ai
Oliv learns winning practices from recorded sales conversations, guides sellers to shine in every meeting and helps managers monitor sales process adoption.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Learns from recorded sales conversations which may contain sensitive information.
- Data is processed in the cloud and may be shared with third parties.
- No clear opt-out for data used in training models.
Recommendations
2- Implement stronger data privacy measures.
- Provide users with clear data usage policies.
Data handling
- Storage
- Cloud storage of sales call recordings and transcripts
- Retention
- Configurable retention; details unclear from public docs
- Training on inputs
- Likely; conversation data used to improve coaching models
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