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Customer Support·opsgenie.com

Opsgenie AI

AI-powered incident management and on-call scheduling

Risk Score
High
6/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • User incident data sent to third-party servers.
  • Default settings may allow training on user data.
  • Limited transparency on data handling practices.

Recommendations

3
  • Review and configure data retention settings
  • Train staff on data handling policies
  • Enable encryption for sensitive content

Data handling

Storage
US cloud servers
Retention
Per contract terms
Training on inputs
Not used for training