Orimon
Orimon is a GPT-4 powered chatbot builder for sales, enabling quick deployment without coding, enhancing customer engagement and sales through conversational AI.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based service with third-party data handling
- Default training on user interactions without clear opt-out
- Potential for sensitive sales data exposure
Recommendations
4- Assess GDPR compliance before deploying for EU customer interactions
- Implement data minimization in chatbot flows
- Request DPA and review GPT-4 API data handling as underlying provider
- Ensure customers are notified they are interacting with AI
Data handling
- Storage
- Cloud; GPT-4 API backend
- Retention
- Not documented
- Training on inputs
- OpenAI API inputs not used for training by default
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