Outset
Outset is an AI-moderated research platform automating and scaling user interviews for consumer insights, synthesizing data from audio, video, and text.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Automates user interviews which may involve sensitive data.
- Cloud-based with potential third-party data access.
- Requires user consent for data processing and analysis.
Recommendations
5- Request SOC 2 and GDPR documentation
- Validate participant consent workflows
- Review data retention and deletion policies
- Verify recording storage and encryption
- Request DPA for research participants
Data handling
- Storage
- Not publicly documented
- Retention
- Not publicly documented
- Training on inputs
- Not publicly documented
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