Packback
Packback is an AI learning platform that facilitates inquiry-based discussions, writing improvement, and grading automation through various AI-powered functionalities.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud SaaS with user-generated content.
- Data shared with third parties for AI functionalities.
- No clear opt-out for training on user data.
Recommendations
4- Verify FERPA compliance before use in accredited US institutions
- Confirm student data is not used for external model training
- Review data sharing with parent institutions
- Require DPA for institutional deployments
Data handling
- Storage
- Cloud-based; US-hosted
- Retention
- Retained for academic term duration and beyond
- Training on inputs
- Student discussion data may train AI writing tools
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