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Project Management·pendo.io

Pendo AI

AI-powered product experience and analytics platform

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Risk Score
Medium
5/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Cloud-based with third-party data handling
  • Potential training on user data without clear opt-out
  • Requires integration with existing systems for full functionality

Recommendations

3
  • Train staff on data handling policies
  • Review data processing agreements before use
  • Use SSO and MFA for account security

Data handling

Storage
US cloud servers
Retention
Per contract terms
Training on inputs
Product usage analyzed

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