Popcorn
Popcorn is an AI assistant integrated with WhatsApp, enhancing business engagement in sales, support, and marketing through customizable, context-aware intelligence and data-driven insights.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
2- Consumer-first tool with no enterprise plan.
- Default training on user data.
Recommendations
5- Verify WhatsApp BSP certification status
- Require DPA with Meta pass-through terms
- Configure opt-in and opt-out handling
- Avoid routing sensitive verticals (health, finance) without controls
- Audit retention of chat transcripts
Data handling
- Storage
- Not publicly documented
- Retention
- Not publicly documented
- Training on inputs
- Not publicly documented
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