Puppeteer AI
Puppeteer AI Patient Intake automates patient onboarding in healthcare, enhancing data collection and patient experience while ensuring HIPAA compliance.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Automates patient onboarding which may involve sensitive health data
- Data sent to external servers for processing
- No clear opt-out for training on user data
Recommendations
5- Require signed BAA before any PHI exchange
- Validate HIPAA compliance via third-party audit
- Request SOC 2 Type II
- Confirm encryption in transit and at rest
- Run pilot with de-identified data first
Data handling
- Storage
- Not publicly documented
- Retention
- Not publicly documented
- Training on inputs
- Not publicly documented
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