QuestLabs
Quest Labs is an AI tool for enhancing user experience through no-code SDKs, offering customizable UI for user onboarding and engagement.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
2- Enhances user experience which may require access to user data.
- Cloud-based with potential data sharing with third parties.
Recommendations
4- Audit what end-user data is collected via the SDK
- Confirm GDPR compliance for EU end-user data
- Review data isolation between client organizations
- Request SOC 2 report before enterprise deployment
Data handling
- Storage
- Cloud-based SDK
- Retention
- Not publicly documented
- Training on inputs
- User behavioral data may be used for AI improvement
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