Relevance AI
Relevance AI is a platform for creating autonomous AI teams to streamline business operations, featuring AI agents for tasks like sales and marketing, with easy integration and strong privacy controls.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based service with third-party data storage
- Default training on user interactions
- Limited enterprise controls for data privacy
Recommendations
4- Request SOC 2 Type II report and DPA before enterprise deployment
- Carefully scope API integrations to minimize data access
- Implement human-in-the-loop review for high-stakes agent actions
- Review data residency options (AU-based company with global infrastructure)
Data handling
- Storage
- Business data processed in Relevance AI cloud (Australia/global)
- Retention
- Configurable; account-linked
- Training on inputs
- Customer data not used for general model training per policy
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