Research Goat
Research Goat is an AI-powered platform for conducting in-depth qualitative market research, offering multilingual interviews through AI moderators to provide rich customer insights efficiently.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Handles sensitive market research data which may be exposed.
- No mention of SSO or strong enterprise controls.
- User data may be used for training without clear opt-out.
Recommendations
4- Ensure informed consent and GDPR compliance for all research participants
- Request DPA and data processing documentation before use with EU participants
- Confirm research data is not shared with third parties or used for training
- Verify data residency for participant responses meets regulatory requirements
Data handling
- Storage
- Cloud-based; interview responses and participant data stored on vendor servers
- Retention
- Not publicly documented
- Training on inputs
- Unknown; interview data may be used to improve AI moderation models
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