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E-Commerce·salesforce.com

Salesforce Commerce AI

AI-powered commerce cloud with Einstein product recommendations

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Risk Score
Medium
4/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Cloud-based service with potential third-party data access
  • Uses user data for product recommendations
  • No clear opt-out for training on user data

Recommendations

3
  • Review data processing agreements before use
  • Regularly audit connected integrations
  • Limit sharing of confidential information

Data handling

Storage
US cloud servers
Retention
Per contract terms
Training on inputs
Einstein AI uses transaction data

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