SleekFlow
SleekFlow is a Conversational AI platform that centralizes business operations by automating customer interactions across multiple messaging channels with AI-personalized workflows.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based platform with potential data handling.
- User interactions may expose sensitive customer data.
- Requires user data for personalized workflows.
Recommendations
5- Verify SOC 2 and ISO 27001 certifications
- Confirm data residency aligns with user regions
- Require DPA with sub-processor list
- Configure opt-in and retention policies carefully
- Audit integration scopes periodically
Data handling
- Storage
- Not publicly documented
- Retention
- Not publicly documented
- Training on inputs
- Not publicly documented
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