Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based service with potential data sharing
- User data may be used for training without clear opt-out
- Limited information on data privacy policies
Recommendations
4- Verify lawful basis for prospect outreach
- Require DPA and opt-out handling mechanisms
- Scope CRM integrations minimally
- Monitor sender reputation and bounce handling
Data handling
- Storage
- Not publicly documented
- Retention
- Not publicly documented
- Training on inputs
- Not publicly documented
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