SoundHound
SoundHound provides voice AI interfaces for platforms like hardware devices, vehicles, and apps, offering speech recognition, natural language processing, and transcription solutions.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based service with potential data storage risks
- User-generated content may be analyzed for model improvement
- Limited options for data privacy controls
Recommendations
2- Review data handling agreements
- Opt-out of training if the option is available
Data handling
- Storage
- Voice data processed in cloud; enterprise data handled per B2B agreement
- Retention
- Unknown; enterprise contracts may specify retention terms
- Training on inputs
- Voice data used to improve speech recognition models
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