Symphony
SymphonyAI is an AI platform leveraging predictive and generative AI to provide business insights, future planning, and industry-specific solutions, while utilizing data technologies like cookies and user profiling for enhanced functionality.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Utilizes cookies and user profiling for functionality
- Data may be shared with third parties
- No explicit opt-out for data usage in training
Recommendations
4- Request SOC 2 and enterprise security documentation
- Establish formal DPA for any customer or employee data processing
- Review data residency options for regulated industries
- Disable cookie-based tracking and profiling in enterprise deployments
Data handling
- Storage
- Vendor cloud; enterprise data centers
- Retention
- Enterprise agreements govern retention
- Training on inputs
- Industry data used for model training; enterprise opt-out may be available
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