90 Days Gen AI Risk Trial -Start Now
Book a demo
Customer Support·tawk.to

Tawk.to AI

AI-enhanced free live chat application for customer support

Compare with another tool
Risk Score
Medium
5/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Cloud-based tool with potential data sharing
  • User data may be used for model training
  • Lack of detailed privacy policy

Recommendations

3
  • Train staff on data handling policies
  • Review data processing agreements before use
  • Use SSO and MFA for account security

Data handling

Storage
US cloud servers
Retention
Until account deletion
Training on inputs
Aggregated analytics only

More Customer Support tools

See all →

8x8 AI

AI-powered cloud communications and contact center platform

5

AWS Docs GPT

AWS Docs GPT is an AI tool that enhances search and chat functionalities within AWS documentation for efficient information retrieval and user interaction.

4

Acallrecorder

Acallrecorder is an app for recording and transcribing phone calls on iOS and Android, ideal for customer support and business calls.

7

Ada

AI-powered customer service automation platform

6

Aidbase

Aidbase is an AI-powered customer support system for startups, offering chatbot, email support, and ticket systems, with AI model training from multiple sources.

6

Aircall AI

AI-powered cloud phone system for support and sales teams

4