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Customer Engagement·www.theysaid.io

TheySaid

TheySaid is a conversational AI tool for conducting surveys, enhancing customer engagement and insights through real-time, personalized exchanges.

Risk Score
High
6/10

Independent assessment across data handling, compliance, security and transparency.

Risk factors

3
  • Collects user responses which may contain sensitive information
  • No SSO or enterprise-level security features mentioned
  • Default training on user data may pose privacy risks

Recommendations

2
  • Implement SSO and stronger data protection measures
  • Clarify data usage policies to users

Data handling

Storage
Not publicly documented
Retention
Not publicly documented
Training on inputs
Not publicly documented