User Evaluation
User Evaluation is an AI platform offering tools for customer research and insight generation, transcribing and analyzing multi-modal data, with strong privacy assurances.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based service with potential data sharing.
- User data may be used for improving AI models.
- No clear opt-out for training on user data.
Recommendations
4- Request SOC 2 report
- Sign DPA before production use
- Confirm training opt-out
- Enable participant consent workflows
Data handling
- Storage
- Not publicly documented
- Retention
- Not publicly documented
- Training on inputs
- Not publicly documented
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